![]() ![]() Once you select why you want to contact Snapchat Support you’ll see a form to fill out. Then from the page, you’ll need to select I lost my Snapstreak. Once you tap on I Need Help on the Snapchat Settings, you’ll be taken to a new page, tap the Contact Us button. ![]() Step 2: Tap Settingsįrom your profile page, tap on Settings at the top right corner and scroll down to the Support Section, then tap on I Need Help. Then tap on your Bitmoji at the top left corner of your screen. Open the Snapchat app on your mobile phone. Open Snapchat > Tap on your Bitmoji at the top left corner > Tap Settings > Scroll down to Support > Tap I Need Help > Contact Us > Select I lost my Snapstreak > Fill out the form, and send it. ![]() This is the only way you can do it, and if your Snapstreak natural just disappear after the 24-hour window, Snapchat Support won’t be able to help you. This is only for people having the issue within the 24-hour window. If you want to get a lost Snapchat streak back you’ll need to contact Snapchat Support. If not, there’s nothing you can do about it.ĪLSO READ: How To Make A Public Profile On Snapchat How To Get A Streak Back On Snapchat If you lost your Snapstreak when you send and receive snaps with your friends within the 24-hour window, you’ll be able to get it back. You should also note that Chat doesn’t contribute to your Snapchat streak.Īnd sending Snaps from the Memories section doesn’t also count towards your Snapstreak. It shouldn’t be more than 24 hours or you’ll lose the Snapstreak going forward. Snapstreak is only available and will continue to exist for you and your friends if you always send a snap to each other within 24 hours. You need to know a few things to help you better understand why you may have lost your Snapchat streak. ![]() Do streaks stay if only one person snaps?īefore you know how you can get your Snap streak back and resume your sending and receiving of snaps for the streak.How do you know when a Snapchat streak will end?.Does Snapchat warn you before you lose a streak?.Why did my streak on Snapchat disappear?.Can a lost streak on Snapchat be recovered?.Why won’t Snapchat help me get my Snapstreak back?.Let’s find out how to get back your lost Snapchat streak by following the steps indicated below. Also, there’s no indication that their Snapchat streak is about to expire. The number of days that you’ve Snapped with your friend is indicated by the number next to the fire icon.īut some users have reported that they lost their Snapstreak, even when they are sending snaps back and forth continuously. If you and your friend are on a Snapchat streak or have Snapped with each other within 24 hours for 3 consecutive days or more, you’ll see a fire icon. Chatting is also not considered as a Snapchat streak. Those snaps that are sent with memories or content spectacles will also not count towards the Snapchat streak. A time clock icon or logo will usually appear next to the friend’s name once the Snapchat streak is about to end.Ī Snapchat streak will only be counted with individual snapchatters, which means that you can’t have a group chat with it. To maintain a streak, sending snaps from both users should be continuous. But what will you do to get back your lost Snapchat streak?Ī Snapchat streak happens when both snappers send a snap back and forth to each other within 24 hours. They’ve always got their great features that allows you to share fantastic Snaps to your contacts or friends. When it comes to providing a great social media experience through messaging, Snapchat is not delaying their tactics. ![]()
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